AI Lets You Automate Tasks, Be Faster, Do, & Understand More

Artificial Intelligence (AI) integrates with a wide array of technologies and methodologies designed to equip technology with capabilities that mirror human intelligence and proficiency.

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People and organizations are benefiting from AI as a valuable tool, transforming solution categories such as Network, Connectivity, Total Experience (Customer Experience, Employee Experience, and User Experience), and Cybersecurity. The implementation of AI holds great potential across all industries by automating repetitive tasks, recognizing patterns in real time, improving responsive services, and strengthening security measures.

Adoption is Happening, Set Your Own Pace

Technology developers are incorporating AI into their solutions for the empowering and transformative effect it has; many are already using advanced AI without knowing it. Great examples include Conversational AI Chatbots, Generative AI, Computer Vision, Cybersecurity log analysis, and Predictive Analytics. AI is a very versatile tool, holding significant potential to greatly benefit organizations while addressing challenges, enhancing efficiencies, and expanding capabilities. Customizing AI integrations easily to suit any unique circumstances, adopting as quickly or slowly as desired!

Across Your Technology Stack

AI Integration throughout an organization's technology operations offers extensive benefits - from optimizing resource allocation and automating maintenance tasks to ensuring heightened efficiency and resilience. Speed up communication. Automate processes. Fortify security. Tap into expanded and advanced analytics to extract crucial insights for informed decision-making.

Improving Customer Experience (CX)

Ensure personalized real-time support, handling inquiries efficiently to free up valuable representatives for complex requests. Retain information of all interactions, analyzing customer behaviors, sentiments, and preferences allowing your organization to anticipate needs and customize offerings. AI can enhance interaction efficiency for customers and employees alike.

Strengthening Your Cybersecurity Posture

AI integration adds advanced threat detection, prevention, and response capabilities with algorithms analyzing vast datasets to detect patterns indicative of cyber threats. AI autonomously adapts and learns from evolving threats, enhancing real-time detection and mitigation of sophisticated attacks as well as developing predictive models to fortify your threat posture.

assessment

Interactive Quick Assessments

To get started with DLC complete our interactive quick assessment below and our expert engineers will provide recommendations within 24 hours. Once you have completed your assessment, schedule your free advisory call.

You have so many exciting options when moving to the cloud. As your trusted technology experts, we will work with, and advocate for you to select the right solution, or combination of solutions, to meet your requirements.

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Backup & Disaster Recovery

Desktop as a Service

Email & Productivity

Help Desk

Infrastructure as a Service

Managed Public Cloud

Managed Services

Vmware

There are so many options and so many ways to achieve a strong, stable, robust organization-wide connection (across the building, across the street, or even around the world). As your trusted technology experts, we will work with, and advocate for you to select the right solution, or combination of solutions, to meet your requirements.

Contact Center as a Service (CCaaS) is a Software as a Service (SaaS) solution that replaces traditional brick-and-mortar call centers platforms, allowing agents to work from any location. Additional benefits include built-in redundancy, flexibility, and scalability. As your trusted technology experts, we will work with, and advocate for, you to select the right solution, or combination of solutions, to meet your requirements.

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Contact Center as a Service

Customer Experience (CX) Artificial Intelligence (AI) software augments contact center environments by providing advanced self-service options for customers, virtual assistants for human agents, and the ability to derive business insights from recorded customer conversation transcripts. The ROI of CX AI is derived from benefits such as self-service containment of repeatable interactions, lower customer wait times, lower interaction Average Handle Time (AHT), improved agent productivity (and satisfaction), and increased customer satisfaction (CSAT) and Net Promotor Score (NPS) results.

CX-AI Assessment

SD-WAN is an evolutionary approach to the WAN that offers simplified management, quick turn-up, better application performance, improved resiliency, and cost savings when compared to traditional approaches. It can replace or work with MPLS, and is delivered directly, via carriers, or via managed service providers. SASE, or Secure Access Service Edge, represents the convergence of networking and security functionality. It seeks to eliminate point solutions, providing holistic visibility into and management of security policies. No matter where the user or application lives, SASE is designed to secure and optimize that traffic.

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SD-WAN & SASE

Our Free Tech-Connect Advisory Includes

Get Started: Interactive Quick Assessments

Before scheduling your call with our Advisor, take your quick assessment so that we may learn a bit more about your needs. Click to take your assessment.

Phase 1: Strategy and Design

We begin with understanding your organization’s current environment, challenges, and goals. Our certified experts assess every layer of your network to create a clear, customized design.

Included Services:

Interactive Quick Assessments
Discovery and Advisory Calls with our expert team
Guidance from Certified Network and Security Architects
Guidance from Certified Network and Security Engineers

Our goal is to help you see your entire infrastructure clearly before you commit to any provider or platform.

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Phase 2: Deployment and Implementation

Once the strategy is complete, DLC coordinates every aspect of deployment through our global network of engineers and project managers.

Included Services:

Custom Project Management Plan
Dedicated Deployment Project Manager
Deployment Managed Services Engineer
Full Project Deployment and Tracking
On-Site Technicians Available Worldwide (Anytime and Anywhere)
Global Hardware Design, Configuration, and Deployment

Every implementation is tracked and managed by DLC to ensure quality, security, and operational readiness.

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