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Network & Voice is the Heart of Today’s Organizations

Communication and collaboration. Your network makes them both happen.

The Benefits & Purpose Of Strong Networks

Any frailty of the network can quickly have huge repercussions. Information needs to remain secure and accessible, whether it’s a customer’s buying history or proprietary information like a production process. Lag to access information can stall operations, meaning lost productivity or opportunity. As the capital of information grows, organizations need to be able to collect and work with the data without limitation.

The start and end of every network conversation should be about performance and limitations. Are certain applications, like Microsoft Teams running slowly? Do calls drop out or is voice quality below where you’d like it to be? Are more seats being paid for than used? Each challenge can be approached in different ways, from providing more bandwidth overall to prioritizing some activities over others (e.g., Salesforce over Facebook, or voice over video) to active admin systems that regulate usage and empower users.

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Understanding Your Option

There are so many options when it comes to your Voice and Data Network. Before you have numerous solutions presented to you, take a moment to understand some of the terms, technology, and options you have available to you.

Software and Applications

Protocols, Management, & Oversight

Infrastructure & Connection

Microsoft Teams. Slack. Salesforce. Zoom. The software and applications organizations work with are housed directly on the desktop or in the Cloud, along with the many unseen processes running in the background to keep the network safe, fast, and secure, such as VPNs, firewalls, cybersecurity, and password assistants.

IT departments work hard, assisted by the many solutions and processes put in place to watch the network so they do not have to. Virtual gauges and warning lights have tolerances set to notify when, or hopefully before, there is an issue. Many of these tasks today are handled by a managed services provider.

Infrastructure and connection work together to make modern organizations possible. Traditionally, infrastructure referred only to physical assets such as buildings, cabling, servers, computers, phones, and monitors. Today, it also includes virtual and Cloud environments, data centers including colocation, and contact centers that allow organizations to operate more efficiently and at greater scale. None of this infrastructure can function effectively without strong and reliable connections. Without connectivity, every point in a network including people, buildings, and equipment would operate as an isolated island. In a modern world with many ways to connect, the strongest strategy is to implement multiple connection options to ensure uptime, resiliency, and an optimal experience across all tasks and operations.

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Interactive Quick Assessments

To get started with DLC complete our interactive quick assessment below and our expert engineers will provide recommendations within 24 hours. Once you have completed your assessment, schedule your free advisory call.

You have so many exciting options when moving to the cloud. As your trusted technology experts, we will work with, and advocate for you to select the right solution, or combination of solutions, to meet your requirements.

Our Free Tech-Connect Advisory Includes

Get Started: Interactive Quick Assessments

Before scheduling your call with our Advisor, take your quick assessment so that we may learn a bit more about your needs. Click to take your assessment.

Phase 1: Strategy and Design

We begin with understanding your organization’s current environment, challenges, and goals. Our certified experts assess every layer of your network to create a clear, customized design.


Included Services:

  • Interactive Quick Assessments 

  • Discovery and Advisory Calls with our expert team

  • Guidance from Certified Network and Security Architects 

  • Guidance from Certified Network and Security Engineers

 

Our goal is to help you see your entire infrastructure clearly before you commit to any provider or platform.

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Image by Ian Battaglia

Phase 2: Deployment and Implementation

Once the strategy is complete, DLC coordinates every aspect of deployment through our global network of engineers and project managers.


Included Services:

  • Custom Project Management Plan

  • Dedicated Deployment Project Manager

  • Deployment Managed Services Engineer

  • Full Project Deployment and Tracking

  • On-Site Technicians Available Worldwide (Anytime and Anywhere)

  • Global Hardware Design, Configuration, and Deployment

 

Every implementation is tracked and managed by DLC to ensure quality, security, and operational readiness.

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