Our Role
Our Free Tech-Connect Advisory Includes
Phase 1: Strategy and Design
We begin with understanding your organization’s current environment, challenges, and goals. Our certified experts assess every layer of your network to create a clear, customized design.
Included Services:
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Discovery and Advisory Calls with our expert team
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Guidance from Certified Network and Security Architects
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Guidance from Certified Network and Security Engineers
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Customized Network Architecture Diagrams
Our goal is to help you see your entire infrastructure clearly before you commit to any provider or platform.


Phase 2: Deployment and Implementation
Once the strategy is complete, DLC coordinates every aspect of deployment through our global network of engineers and project managers.
Included Services:
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Custom Project Management Plan
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Dedicated Deployment Project Manager
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Deployment Managed Services Engineer
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Full Project Deployment and Tracking
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On-Site Technicians Available Worldwide (Anytime and Anywhere)
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Global Hardware Design, Configuration, and Deployment
Every implementation is tracked and managed by DLC to ensure quality, security, and operational readiness.
Why DLC
Advisory First. Vendor Neutral. Globally Connected.
DLC does not sell technology. We guide the decision.
Our team works directly with global solution providers to help you compare, evaluate, and implement the best options for your organization without additional consulting costs.
You receive the advantage of enterprise-grade expertise, contract negotiation support, and implementation oversight at no cost to you.
We help you:
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Strengthen network performance and security frameworks.
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Optimize cloud and hybrid environments for cost and scalability.
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Modernize collaboration and communication systems.
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Gain visibility and control across all sites and operations.

Connectivity
Our solutions deliver the bandwidth, diversity, and scalability that modern organizations require. We design networks that support mission-critical workloads, distributed employees, and international operations. Our goal is to give enterprises direct, secure, and always-on access to the systems and applications that matter most.
Services:
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Dedicated Internet Access engineered with guaranteed bandwidth and SLAs.
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Broadband and coax connections for distributed offices, branches, and retail sites.
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MPLS networks designed for secure site-to-site communication.
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Dark fiber and lit fiber for organizations that require control and high-capacity links.
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SD-WAN solutions that intelligently route traffic, reduce latency, and improve resiliency.
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Satellite and fixed wireless services for remote and underserved locations.
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4G, LTE, and 5G wireless services that provide both primary and backup connectivity.
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Direct cloud routes into AWS, Azure, Google Cloud, and other hyperscale platforms.
Unified Communications & Collaboration
Hybrid workforces demand flexible and secure collaboration. Our solutions integrate voice, video, messaging, and analytics into one global platform. We design systems that improve productivity and scale seamlessly as organizations expand.
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Cloud PBX and enterprise VoIP platforms.
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Video conferencing with high-definition audio and secure content sharing.
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Messaging, chat, and presence platforms for real-time collaboration.
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Integration with Microsoft Teams, Google Workspace, and CRM systems.
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Advanced call routing, voicemail-to-email, and customized workflows.
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Analytics and administrative portals that give IT full control and visibility.

Cybersecurity
Enterprises cannot expand without security that protects every system, user, and asset. DLC Cybersecurity services provide layered defenses that reduce risk, enforce compliance, and ensure operational continuity.
Services:
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Next-generation firewalls with intrusion prevention and advanced filtering.
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Secure SD-WAN with built-in encryption and segmentation.
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Zero Trust Network Access frameworks that verify every user and device.
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Web filtering, malware protection, and secure email gateways.
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DDoS mitigation to protect against volumetric and application-level attacks.
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Endpoint protection platforms that secure every device.
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SOC monitoring and managed detection and response.
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Vulnerability assessments, penetration testing, and compliance audits.
Customer Experience & Contact Center
Customer expectations are rising. Enterprises must provide service across every channel with speed and personalization. Our solutions transform call centers into intelligent contact centers that manage thousands of interactions every hour.
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Omnichannel platforms that unify voice, chat, SMS, email, and social engagement.
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Interactive voice response with intelligent queuing and dynamic routing.
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AI-driven transcription, sentiment analysis, and quality monitoring.
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Outbound dialing, workforce management, and forecasting tools.
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CRM integration that delivers customer context to every agent.
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Real-time dashboards and detailed reporting for performance optimization.

Cloud & Data Center
Enterprises are moving to hybrid and multi-cloud models that balance performance, scalability, and compliance. DLC Cloud and Data Center services provide flexible infrastructure designed for critical workloads and global operations.
Services:
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Infrastructure as a Service with on-demand compute and storage.
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Colocation facilities with secure racks, power, and connectivity diversity.
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Direct cloud interconnection into AWS, Azure, Google Cloud, and Oracle.
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Disaster Recovery as a Service to minimize downtime during disruptions.
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Cloud backup and replication with geographic redundancy.
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Workload migration planning and execution for hybrid environments.
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Multi-cloud architectures that optimize cost, performance, and availability.
Mobility, IoT, and AI
Enterprises need solutions that extend beyond offices and data centers. Our mobility, IoT, and AI solutions connect devices, vehicles, and field operations. We transform data into insight and automation that drives measurable business outcomes.
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Managed mobility services for corporate devices and fleets.
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IoT connectivity and lifecycle management for sensors, assets, and equipment.
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Private LTE and 5G networks that secure enterprise environments.
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Wireless WAN and cellular backup that maintain uptime.
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AI platforms for predictive analytics and customer engagement.
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Centralized management portals for device and SIM lifecycle.

Managed Services
Enterprises require more than new infrastructure. They need ongoing support that ensures systems remain resilient, secure, and optimized. Our Managed Services deliver operational excellence through proactive monitoring, lifecycle management, and expert support.
Services:
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Infrastructure management for networks, systems, and devices.
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Managed security operations with monitoring, incident response, and policy enforcement.
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Patch management, updates, and lifecycle optimization.
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Business continuity planning and disaster recovery support.
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On-demand expertise and staffing to supplement internal IT teams.
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Reporting and analytics for service levels and performance trends.


