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Phase 1: Strategy & Design

We begin with understanding your organization’s current environment, challenges, and goals. Our certified experts assess every layer of your network to create a clear, customized design.

Included Services:

Interactive Quick Assessments
Discovery and Advisory Calls with our expert team
Guidance from Certified Network and Security Architects
Guidance from Certified Network and Security Engineers

Our goal is to help you see your entire infrastructure clearly before you commit to any provider or platform.

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Phase 2: Deployment & Implementation

Once the strategy is complete, DLC coordinates every aspect of deployment through our global network of engineers and project managers.

Included Services:

Custom Project Management Plan
Dedicated Deployment Project Manager
Deployment Managed Services Engineer
Full Project Deployment and Tracking
On-Site Technicians Available Worldwide (Anytime and Anywhere)
Global Hardware Design, Configuration, and Deployment

Every implementation is tracked and managed by DLC to ensure quality, security, and operational readiness.

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Why DLC

Advisory First. Vendor Neutral. Globally Connected.

DLC does not sell technology. We guide the decision.

Our team works directly with global solution providers to help you compare, evaluate, and implement the best options for your organization without additional consulting costs.

You receive the advantage of enterprise-grade expertise, contract negotiation support, and implementation oversight at no cost to you.

We help you:

Strengthen network performance and security frameworks.
Optimize cloud and hybrid environments for cost and scalability.
Modernize collaboration and communication systems.
Gain visibility and control across all sites and operations.

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assessment

Interactive Quick Assessments

To get started with DLC complete our interactive quick assessment below

You have so many exciting options when moving to the cloud. As your trusted technology experts, we will work with, and advocate for you to select the right solution, or combination of solutions, to meet your requirements.

General Inquiry

Backup & Disaster Recovery

Desktop as a Service

Email & Productivity

Help Desk

Infrastructure as a Service

Managed Public Cloud

Managed Services

Vmware

There are so many options and so many ways to achieve a strong, stable, robust organization-wide connection (across the building, across the street, or even around the world). As your trusted technology experts, we will work with, and advocate for you to select the right solution, or combination of solutions, to meet your requirements.

Contact Center as a Service (CCaaS) is a Software as a Service (SaaS) solution that replaces traditional brick-and-mortar call centers platforms, allowing agents to work from any location. Additional benefits include built-in redundancy, flexibility, and scalability. As your trusted technology experts, we will work with, and advocate for, you to select the right solution, or combination of solutions, to meet your requirements.

General Inquiry

Contact Center as a Service

Customer Experience (CX) Artificial Intelligence (AI) software augments contact center environments by providing advanced self-service options for customers, virtual assistants for human agents, and the ability to derive business insights from recorded customer conversation transcripts. The ROI of CX AI is derived from benefits such as self-service containment of repeatable interactions, lower customer wait times, lower interaction Average Handle Time (AHT), improved agent productivity (and satisfaction), and increased customer satisfaction (CSAT) and Net Promotor Score (NPS) results.

CX-AI Assessment

SD-WAN is an evolutionary approach to the WAN that offers simplified management, quick turn-up, better application performance, improved resiliency, and cost savings when compared to traditional approaches. It can replace or work with MPLS, and is delivered directly, via carriers, or via managed service providers. SASE, or Secure Access Service Edge, represents the convergence of networking and security functionality. It seeks to eliminate point solutions, providing holistic visibility into and management of security policies. No matter where the user or application lives, SASE is designed to secure and optimize that traffic.

General Inquiry

SD-WAN & SASE

Schedule your free Tech-Connect Advisory Call today and see how DLC can help your startup or enterprise strengthen infrastructure, enhance security, and scale with confidence.

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